Skills
In-depth knowledge and experience with the following:
- Microsoft Windows
- Mac OS X
- Google ChromeOS
- Various Linux distros
- Android devices
- iOS devices
- Blackberry devices
- Windows Phone devices
- limited Cisco IOS
- Windows, Mac, Linux CLI
- Microsoft Office Suite
- Apache and lighttpd
- HTML
- cPanel, DirectAdmin Server Management Software
- Google Apps for Domains
- Computer repair and troubleshooting
- Network infrastructure design and troubleshooting
- limited OpenVPN
- Remote access software (LogMeIn, Remote Desktop, VNC, SSH)
- Mozilla Firefox
- Google Chrome
- Microsoft Internet Explorer
- VMware Player and Workstation
- Social Networking
- Dropbox
- Crashplan Backup
Education
September 2009 – December 2013
ITT Technical Institute, Rancho Cordova, CA
- School of Information Technology
- Bachelor of Science in Information Systems and Cybersecurity
- Associate of Science in Computer Network Systems
- Highest Honors, Perfect Attendance
Certifications
- New England Tech Book Award for Network Engineering/Computer Servicing
Experience
July 2010 – Present
Goo-Inside.me, Free Android File-Hosting Site
Owner/Founder
- Administrator, owner and founder of popular Android file hosting site.
- Work with developers of applications, custom device firmwares, and GNU/Linux kernels.
- Assist developers with publishing and releasing their products to the Android community through various forums.
- Provide centralized website for free download of device stock firmware, new applications, and various enhancements.
October 2009 – Present
City of Rancho Cordova
Facilities Services Attendant
- Supervisor: Todd Humphrey
- Provided quality care to visitors, event coordinators, caterers, and guests attending events located at City Hall and other city-owned locations.
- Performed maintenance services for building, including industrial-sized HVAC unit upkeep, and various duties, from creating schedules for events and resource usage, to running cables for the IT department.
- Repeatedly commended from clients and VIPs such as Congressman Dan Lungren.
March – June 2009
The Home Depot
Transaction Clerk
- Effectively assisted customers with locating and purchasing merchandise in a large retail warehouse.
- Earned high praise from senior management for setting a store record for credit card applications sold.
- Guided new associates in on-floor training of Point of Sale and Customer-Operated Point of Sale systems.
July – November 2008
Circuit City
Computer and Mobile Electronics Salesman
- Handled countless sales of computer, laptop, networking, video game, mobile entertainment, home theater, and portable navigation equipment and accessories.
- Obtained recognition for being consistantly in top-three number for sales in department to new and repeat customers.
- Resolved customer problems and regularly assisted on the Firedog tech bench with advanced issues.
May – November 2007
Walmart
Transaction Clerk
- Maximized efficiency of exchanges involving large quantities of merchandise in a high-stress general retail environment.
- Awarded commendation and pay increase for outstanding performance and customer friendliness.
Community Projects
- Assist developers and organizations creating Android-related software in testing and troubleshooting alpha- and beta-level software prior to general release. Involved with testing:
- CyanogenMod Custom Firmware
- ROM Manager by Koushik Dutta
- Superuser by ChainsDD (Adam Shanks)
- Swype Alpha by Swype, Inc.
- Pix-o-Reddit by rascarlo
- SNAP Linux kernel for HTC EVO 4G
- Provide comprehensive Q&A and tutorials to users of various projects and products via community forums, including XDA-Developers, Reddit, RootzWiki, and various Android news blogs.
- Provide means for developers to release their applications and gain media attention via social networking, contacts with various Android news websites, updating publication listings for ClockworkMod ROM Manager, and promotion from forum administrators. Examples of assisted projects:
- CyanogenMod
- Cerberus by LSDroid
- Superuser by ChainsDD
- MIUI.us Firmware
- Swype Beta
- Savaged-Zen kernel
- Warm TwoPointTwo
- Revolutionary.io
- CyanogenMod for HP Touchpad
- Salvage-Mod Firmware
- Sinister Firmware
- UnrEVOked
- Moderate and administrate over RootzWiki Open Forum and Wiki for Android devices.
- Maintain JSON-compliant back-end data for software listings used in the popular application ROM Manager.
- Provide in-depth feedback to application, firmware, and kernel developers, including bug reports, diagnostic logs, user experience data, as well as other information from social networks, review sites, and various forums.